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Orders

- Our software does allow us to make manual adjustments to finalized purchases. If you like to make a change you can do so as long as it hasn't been shipped. Click here to contact us or please email support@oldenglishbrand.com and include:

- Your order number 
- Name on the order 
- Email the order was made with 
- Your request.


- Customers are responsible for providing an accurate shipping address. To prevent any shipping delays, please double check that the address listed in your order confirmation email is correct. 
- Old English Brand not responsible for unfortunate events such as misplaced, lost or stolen packages, during the time of transit. Under all circumstances, USPS is responsible for any of all mail pieces that undergo USPS delivery services. We will do our best to assist all customers regarding missing packages. . 
-Filing a claim does not guarantee USPS will partially or fully compensate/reimburse you for your lost/stolen package.

Shipping

- Orders are shipped to the provided shipping address listed under the customer’s account. 
- Old English Brand is not responsible for packages delivered to mistyped or invalid addresses. 
- All returning packages due to an insufficient address will be sent a verification email. Customers will have 72 hours to respond, failure to reply within 72 hours will automatically result in order cancellation. 
- Customer’s funds will be transferred to store credit.

Domestic orders/shipping

- Orders are generally received within 15-20 business days (2.5-3.5 weeks) after the date of fulfillment. 
-Expected delivery dates may vary during the holiday season, depending on the volume of mail experienced through postal service.


Discount Codes

- All discount codes must be entered at the time of checkout. 
- For our customer’s safety, our software does not allow us to manually apply discount codes or adjust any prices to orders once they are finalized and payment has been accepted. 
- Only one discount code can be applied per purchase.

Sales

- All sale items are final including Black Friday and Cyber Monday purchases. 
- We do not accept any returns or exchanges on sale items. 
- Sale prices and discount codes are only valid during the time of the sale. Sale prices will not be applied to any orders placed before or after the time of the sale.

- Sale prices and discount codes are only valid during the time of the sale. Sale prices will not be applied to any orders placed before or after the time of the sale.